1. Information We Collect

Information you provide directly

• Email address (account registration)
• Name and contact details (when required by a Partner at booking)
• Inquiry content

Information collected automatically

• Access logs (IP address, browser type, referring URL, pages viewed)
• Information collected via cookies and similar technologies
• Device information (OS type, screen resolution)

Anonymous sessions

Unregistered visitors are assigned an anonymous session ID to temporarily store browsing history and saved favorites. This data can be carried over upon account registration.

2. How We Use Your Information

1. Account management and identity verification
2. Processing and managing Experience bookings
3. Responding to inquiries
4. Improving our Service through analytics (aggregated/anonymized)
5. Sending important notices and system maintenance information
6. Sending updates on new features or promotions (only with your consent)
7. Detecting and addressing violations of our Terms or fraudulent activity
8. Complying with applicable laws

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

1. You have given your consent
2. Sharing with a Partner is necessary to process your booking
3. Required by law
4. Necessary to protect the life, body, or property of an individual and obtaining consent is impractical

4. Third-Party Services We Use

5. Cookies

1. We use cookies to enhance usability and understand usage patterns.
2. Cookies are used for session management, analytics (Google Analytics 4), and personalization.
3. You can disable cookies in your browser settings, but some Service features may become unavailable.

6. International Data Transfers

As Wander serves users worldwide, our infrastructure (including Supabase) may process and store data on servers outside Japan. We ensure appropriate safeguards in compliance with Japan's Act on the Protection of Personal Information.

7. Security

We implement technical and organizational safeguards to prevent unauthorized access, loss, or disclosure of personal information, including access controls, HTTPS encryption, and regular security reviews.

8. Your Rights

You may request disclosure, correction, deletion, or suspension of processing of your personal information by contacting us at the address below. We will verify your identity and respond in accordance with applicable law.

9. Policy Updates

We may update this Privacy Policy to reflect legal changes or Service updates. Material changes will be announced on the Service or via email before taking effect.