Terms of Service
Wander
Last updated: April 15, 2026
Article 1 – Scope of Application
- These Terms of Service ("Terms") govern your use of "Wander," a travel experience booking platform operated by Nanakamado, Inc. ("we," "us," or "our").
- By accessing or using Wander, you agree to be bound by these Terms.
Article 2 – Definitions
- "User" means any individual who accesses or uses Wander, including anonymous visitors.
- "Registered User" means a User who has completed account registration.
- "Partner" means a business or individual that lists experiences, activities, or accommodation on Wander.
- "Experience" means any travel experience, activity, stay, or service offered by a Partner.
- "Booking" means a request by a User to reserve an Experience through Wander.
Article 3 – Platform Role
- Wander is a booking intermediary platform connecting Users with Partners.
- We are not the direct provider of any Experience. Responsibility for the quality, safety, and legality of Experiences rests with the respective Partner.
- The contract for an Experience is formed directly between the User and the Partner upon booking confirmation.
Article 4 – Account Registration
- Some features (saved favorites, booking history) require account registration.
- Registration is completed via email authentication.
- You must provide accurate information and keep it up to date.
- Your account is personal and may not be shared with or transferred to others.
- We may suspend or delete accounts where false information or misuse is detected.
Article 5 – Bookings & Payment
- Before booking, review all details on the Experience page (price, schedule, cancellation policy).
- Payment is charged at the time of booking confirmation via credit card or other designated methods.
- The service contract between User and Partner takes effect upon booking confirmation.
Article 6 – Cancellations & Changes
- Cancellation terms are governed by each Partner's cancellation policy displayed on the Experience page.
- Review the cancellation policy before completing your booking.
- If a Partner cancels or modifies an Experience, we will notify you promptly and process a refund in accordance with our procedures.
Article 7 – Prohibited Conduct
Users must not engage in any of the following:
- Acts that violate applicable laws or public order
- Criminal acts or acts facilitating crime
- Fraudulent bookings or impersonation
- Excessive automated access (scraping, bots, etc.)
- Commercial use of information obtained through Wander without authorization
- Contracting directly with Partners met through Wander to avoid platform fees
- Any act that damages Wander's reputation
- Any other act we reasonably deem inappropriate
Article 8 – Intellectual Property
- All content on Wander created by us (text, images, videos, etc.) is owned by us or our licensors.
- Content provided by Partners belongs to the respective Partner.
- Users may not use any content beyond personal browsing without prior written permission.
Article 9 – Disclaimers & Limitation of Liability
- We make no warranties regarding the quality, safety, or accuracy of Experiences provided by Partners.
- We will make reasonable efforts to mediate disputes between Users and Partners but bear no responsibility to resolve them.
- Except in cases of our intentional or grossly negligent acts, we are not liable for damages arising from use of Wander.
- Where consumer protection law applies, the above limitation does not exclude liability to the extent prohibited by such law.
- We are not liable for service interruptions caused by force majeure events (natural disasters, communication failures, etc.).
Article 10 – Service Changes
We may modify or discontinue Wander upon prior notice. In emergency situations, we may do so without prior notice.
Article 11 – Amendment of Terms
- We may amend these Terms where doing so is in Users' general interest or is reasonably necessary.
- We will notify you of amendments via the platform or registered email before they take effect.
Article 12 – Personal Data
We handle your personal data in accordance with our Privacy Policy.
Article 13 – Governing Law & Jurisdiction
- These Terms are governed by the laws of Japan.
- Any disputes shall be subject to the exclusive jurisdiction of the Asahikawa District Court as the court of first instance.
- Users located outside Japan are also subject to Japanese law.
Contact
Nanakamado, Inc.
Email: contact@7kamado.jp